Privacy Policy

1. Introduction

This Privacy Policy explains how W88 collects, uses, and protects your personal information when you interact with our website, products, and services.

2. Information We Collect

  • Personal Information: This includes your name, address, date of birth, email address, payment method details, and other information you may provide during account registration or usage.
  • Usage Data: Information about your interactions with our website, including IP address, browser type, and operating system, may be recorded by our servers.

3. How We Use Your Information

Your personal information is processed for the following purposes:

  • Account Management: To facilitate account registration, access, and participation in our products and games.
  • Payment Transactions: For processing both offline and online payment transactions.
  • Compliance: To fulfill legal and regulatory obligations, including Anti-Money Laundering (AML) requirements.
  • Service Improvement: For conducting research, surveys, and analyses to enhance our services.
  • Promotions: To inform you about promotional offers, products, and services that may interest you.
  • Security and Monitoring: To monitor transactions for preventing fraud, irregular betting activities, money laundering, and other prohibited activities.

4. Information Sharing

Your information may be shared with:

  • Affiliated Companies: Companies within the W88 group may access your information to support system functionality and service provision.
  • Third-Party Service Providers: Entities responsible for payment processing, customer support, and system operations.

5. Communications

Our Member Support team may contact you via phone, email, SMS, or other communication channels. Telephone calls may be recorded for training, security, and quality assurance purposes.

6. Cookies

Cookies are used to enhance website functionality. They may store data on your computer’s hard drive. You can manage cookie preferences through your browser settings.

7. Data Security

We are committed to protecting your personal information and have implemented appropriate security measures to safeguard your data.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and will take effect immediately.

9. Public Information

With your consent, we may publish details about your winnings on our website under the “Winners” page and other marketing materials, including your username and the amount won.

10. Your Rights

You have the right to access, correct, or delete your personal information. You may also opt out of certain data processing activities.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us.